Are you looking to invest in an ISO 9001 Quality Management System to improve your business or increase your chances of qualifying for tender opportunities?
The thought of having to implement an ISO standard can be a daunting process for business operators, especially when impending deadlines are involved. To help with this, we have put together a basic guide outlining the process of ISO 9001 implementation, here are our steps:
- Familiarise yourself with ISO 9001: 2015 standard and its requirements.
- Get management buy-in and staff support
- Consider your options, will you implement ISO 9001 in-house or use a consultant?
- Delegate resources, a dedicated team will be needed to implement ISO 9001
- Conduct a gap analysis, assessing your current operations and training programs. This process will allow you to identify weaknesses and areas that need to be addressed in order to meet requirements needed for ISO 9001
- Gather feedback from customers and suppliers
- Document current work processes, forms, and records such as:
- Corrective / Preventative Action Report Form
- Employee Training Record
- Quality Internal Audit Checklist
- Tip: Involving employees in this process helps with gaining on-going support
- Develop documentation required for certification, such as:
- A quality manual
- Quality procedures
- Quality policy
- Quality objectives
- Once implementation has occurred internal audits and management reviews can begin. Once this process has been completed certification of your ISO 9001 system can be considered
- Regularly review your quality management system to ensure work processes are being carried out as documented
How long does it take to implement ISO 9001?
Implementing an ISO 9001 quality management system is not something that can be done overnight or in a few days. The amount of time required to implement a quality management system will depend on:
- The size of your organisation
- Type of business you operate, the records that you keep and the number of procedures that you document
- Resources (Implementation Team)
- Commitment from upper management
Quality Management System Template
The SafetyCulture ISO 9001:2015 quality management system package contains all the relevant policies and procedures, forms and records required to build out a quality management system in-house.
Some of the relevant policies and procedures found within the quality management system:
- Standards and Guidelines
- Quality Management Framework
- Quality Management Policy
- Quality Policy Statement
- Organisation Roles, Responsibilities, and Authorities Policy
- Objectives and Planning Policy
- QMS Objectives and Targets Procedures
- Change Management Procedure
- Competency and Training Policy
- Communication Policy
- Document Control Policy
- Internal Audit Policy
- Management Review Policy
- Preventative Action Policy
Complete with customisation instructions and guides our quality management system template is ideal for small to medium size businesses looking to save money and time on producing one from scratch.